Aptean Recruitment 2022 at www.aptean.com | Customer Support Analyst Jobs in Bangalore: Are you excited to work in a collaborative environment? If yes, Aptean is the right place to start your career. HR Team of the company is planning to organize the Aptean Recruitment 2022 Drive to recruit potential and worthy candidates for Aptean Customer Support Analyst Jobs in Bangalore. Moreover, the Aptean Eligibility Criteria includes B.E, B.Tech, M.E, M.Tech as educational qualification, and 0 to 2 Years of related experience. To take an active part in the selection process, aspirants should undergo the registration process through the below-provided link.
Accordingly, aspirants can also grab the extra information on Aptean Recruitment 2022 like Aptean Eligibility Criteria, salary, selection procedure, a process to apply for the Aptean Associate Engineer Jobs from the next sections of this post. For more updates on Aptean Job Openings/ Aptean IT Jobs follow our web portal. All the best!!!
Aptean Recruitment 2022 – Information
Name Of The Company | Aptean |
Job Role | Customer Support Analyst |
Experience | 0-2 Years |
Qualification | B.E, B.Tech, M.E, M.Tech |
Salary | Best In Industry |
Job Location | Bangalore |
Category | IT Jobs |
Job Type | Regular Full-Time |
Official Website | www.aptean.com |
Aptean Customer Support Analyst Eligibility Criteria
Education: Bachelor’s/ Master’s Degree in any Engineering (Manufacturing/ Industrial Production/ Computer Science will be added advantage)
Work Experience: 0-2 years of experience in ERP Application Product or Support on Distribution and Manufacturing areas such as Inventory, SOP, Sales, Manufacturing, Planning.
Skills and Abilities
- Good personal computer and business solutions software skills
- Must have excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Excellent time management and organizational skills
- Strong analytical problem solving and decision-making skills
- Display a strong work ethic and do whatever it takes to get the job done
Aptean Jobs Summary
Customer Success Analyst is responsible for responding to and resolving complex customer problems via phone, email, and remote access for Aptean products. The role focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments. Isolate and provide resolution to customer issues or qualify the customer issue for Development level assistance or functional assistance or other assistance from other functions.
Is responsible for problem tracking, diagnosis, replication, troubleshooting, resolution, and escalation vetting using sound judgment and creative and innovative ways to solve problems. Reports to the Manager, CS for the assigned product area and will have frequent contacts with customers, peers, product managers, stakeholders, and members of R&D.
Principle Duties & Responsibilities
- Hands-on experience or Exposure to ERP modules/ End User– Purchase order Processing/ Sales Order Processing/ Finance/ Manufacturing/ Supply Chain Planning
- Should be ready to work in night shifts and weekends.
- Working experience in any ERP is added advantage.
- Document customer problem information, recommendations, and resolution clearly and concisely using an incident tracking system.
- Good understanding of functional processes, procedures, and control standards for the Inventory and Manufacturing areas.
- A highly emphatic person who focuses on customer success collaborates to provide early resolution to issues by providing the best solution & being a trusted advisor to our customers.
- Ability to work on multiple issues and prioritize work accordingly to business processes.
- Meets established targets for customer satisfaction, throughput, and other key KPIs, regularly upskill, cross skill & promote knowledge sharing.
- Exposure to SQL, Database, SaaS, and MS office tools (like Excel, Word).
How To Apply For Aptean Recruitment 2022?
Aspirants can grab the detailed step-wise process to apply for the Aptean Recruitment 2022 from this part. For regular updates on Aptean Job Openings/ Aptean IT Jobs stay tuned to this page frequently.
- Move on to the official site @ www.aptean.com.
- The home page gets displayed on the screen.
- At the top right corner, aspirants can find the Aptean @ Careers menu.
- Give a click on that and the new page gets opened.
- Now, aspirants can find the Search Jobs option on the right side of the page.
- Click on that and the department-wise openings appear on the screen.
- Move on to the Development part.
- In that search for the Aptean Associate Engineer Jobs
- The link appears on the screen.
- Hit on that, go through the complete information and finish the Aptean Registration Process.
Aptean Recruitment 2022 – Important Links | |
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To Apply for Aptean Recruitment 2022 | Click Here |
We anticipate the furnished information on Aptean Recruitment 2022 is useful for the candidates. Do visit our web portal @ FreshersNow.Com frequently for all the latest information and updates.
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