AU Small Finance Bank Walkin Drive – AU Small Finance Bank is Conducting a walkin drive in Jaipur from 25th and 26th September 2024 for the role of Customer Service Representative. This opportunity is open to freshers and candidates with 5 years of experience and any graduate is eligible to apply. For more information about AU Small Finance Bank Walkin Drive in Jaipur, check the below sections.
AU Small Finance Bank Walkin Drive 2024 – Overview
Company Name | AU Small Finance Bank |
Job Role | Customer Service Representative |
Experience |
0 – 5 years
|
Qualifications | Any Graduate |
Package | 1.5 – 3 Lacs P.A. |
Walkin Date | 25th and 26th September 2024 |
Industry Type | BPO/ Call Centre |
Department | Customer Success, Service & Operations |
Employment Type | Full Time, Permanent |
Role Category | Customer Success, Service & Operations – Other |
Category | Walkin |
Location | Jaipur |
AU Small Finance Bank Walkin Drive for Freshers – Responsibilities
- Maintaining a positive, empathetic, and professional attitude on the floor.
- Escalation management in handling skills.
- Follow communication procedures, guidelines, and policies.
- Customer orientation and ability to adapt/respond to different types of characters.
- Build sustainable relationships of trust through open and interactive communication.
- Refer advanced cases to management for resolution, providing background information as necessary.
- Keeping records of customer interactions, transactions, and comments.
- Expert in TNI (Training Need Identification) and planning of related sessions.
- Handle complaints, and provide appropriate solutions and alternatives within the time limit to ensure solution.
AU Small Finance Bank Walkin Interview – Skills
- Expertise in MS Office (MS Excel, MS Word, PowerPoint, etc).
- Verbal communication skills with fluency in Hindi as well as English, and Regional Languages understanding will be an additional advantage.
AU Small Finance Bank Walkin Drive 2024 Details
- Walkin Date: 25th September 2024 – 26th September 2024
- Walkin Time: 10.00 AM – 4.00 PM
- Walkin Address: Floor 6th Sunny Big Junction (STC) Building, Khasra No 64 To 67 Gram Sukhaipura, New Aatish Market, Jaipur 302019.
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