Concentrix Off Campus 2024 – Concentrix is gearing up for its Off Campus 2024 Recruitment Drive, creating opportunities for freshers in the role of Representative, Operations. This Concentrix Off Campus Drive 2024 is open to both graduates and undergraduates, offering an inclusive opportunity for a wide range of candidates. The location for the latest Concentrix Jobs 2024 is Hyderabad. Concentrix, a well-established name in the IT industry, provides a promising platform for fresh talent to launch their careers. Don’t miss this chance to kickstart your professional journey with Concentrix. For more information on Concentrix Job Openings 2024, check the below sections.
Concentrix Off Campus 2024 Recruitment Drive for Team Leader, FAO
- Job Role: Team Leader, FAO
- Qualifications: B. Com/ M.Com/ Semi qualified
- Skills:
- Working Knowledge of any Reporting Tool.
- Ability to drive continuous improvements.
- SLA Deliverables
- Experience: Freshers
- Job Type: Full Time
- Location: Mumbai
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| Concentrix Off Campus 2024 – Important Link |
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Concentrix Off Campus 2024 Recruitment Drive for Team Leader
- Job Role: Team Leader, Operations
- Qualifications: Graduate
- Skills:
- Highly analytical with excellent communication skills.
- Good understanding of quality tools and demonstrated commitment to quality.
- Knowledge of the banking domain shall be an added advantage.
- Experience: Freshers
- Job Type: Full Time
- Location: Chennai
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| Concentrix Off Campus 2024 – Important Link |
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Concentrix Off Campus 2024 Recruitment Drive for Representative, Operations
- Job Role: Representative, Operations
- Qualifications: Any Graduate
- Skills:
- Courteous with a strong customer service orientation.
- Strong computer navigation skills and PC Knowledge.
- Ability to effectively communicate, both written and verbally.
- Dependable with strong attention to detail.
- Experience: Freshers
- Job Type: Full Time
- Location: Visakhapatnam
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| Concentrix Off Campus 2024 – Important Link |
| To Check & Apply for Concentrix Off Campus 2024 Recruitment Drive |
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Concentrix Off Campus 2024 Recruitment Drive for Associate
- Job Role: Associate, Real-Time Management
- Qualifications: Graduate/ Post Graduate
- Skills: Good analytical, numerical, and problem-solving skills.
- Experience: Freshers
- Job Type: Full Time
- Location: Bangalore
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| Concentrix Off Campus 2024 – Important Links |
| To Check & Apply for Concentrix Off Campus 2024 Recruitment Drive |
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Concentrix Off Campus 2024 Recruitment Drive for Representative, Operations
- Job Role: Representative, Operations
- Qualifications: Graduate/ Undergraduate
- Skills:
- Courteous with a strong customer service orientation.
- Strong computer navigation skills and PC Knowledge.
- Ability to effectively communicate, both written and verbally.
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
- Experience: Freshers
- Job Type: Full Time
- Location: Bangalore
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| Concentrix Off Campus 2024 – Important Link |
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Concentrix Off Campus 2024 Recruitment Drive for Associate
- Job Role: Associate, Real Time Management
- Qualifications: Any Graduate
- Skills:
- Team player with a willingness to learn and drive to achieve.
- Advanced proficiency in MS Excel.
- Skill to automate reports – preferred.
- Ability to handle pressure situations.
- Experience: Freshers
- Job Type: Full Time
- Location: Gurgaon
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| Concentrix Off Campus 2024 – Important Link |
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Concentrix Off Campus 2024 Recruitment Drive for Associate
- Job Role: Associate, Forecasting
- Qualifications: Graduate
- Skills:
- Good skill in Mathematical and Statistical Modeling (R-studio, python).
- Experience in developing machine learning models like classification, and linear/ logistic regression.
- Hands-on experience in forecasting for large and complex attributes.
- Analytical and good understanding of contact center metrics.
- Experience: 0 – 2 years
- Job Type: Full Time
- Location: Bangalore
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| Concentrix Off Campus 2024 – Important Link |
| To Check & Apply for Concentrix Off Campus 2024 Recruitment Drive |
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Concentrix Off Campus 2024 Recruitment Drive for Associate
- Job Role: Associate, Real Time Management
- Qualifications: Graduate/ Post Graduate
- Skills:
- Good analytical, numerical, and problem-solving skills. WFM-RTA experience – preferred.
- Must possess effective organizational and time management skills with the ability to multi-task proficiently.
- Must be able to respond quickly and logically in a fast-paced environment, making accurate decisions under pressure.
- Strong team building and leadership skills, including strong logical thought processes. Excellent written and verbal communication skills are required to interact with internal stakeholders and client representatives.
- Experience: Freshers
- Job Type: Full Time
- Location: Bangalore
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| Concentrix Off Campus 2024 – Important Link |
| To Check & Apply for Concentrix Off Campus 2024 Recruitment Drive |
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Concentrix Off Campus 2024 Recruitment Drive for Quality Analyst
- Job Role: Quality Analyst
- Qualifications: Any Graduate
- Skills:
- Excellent communication skills, English is a mandate.
- Good Knowledge of computers and IT Hardware.
- Good people management skills.
- Analytical/ Quantitative skills, Data Handling/ data interpretation
- Planning, Decision making, and continuous improvement.
- Ability to prioritize and Ability to meet deadlines.
- Multi-tasking, Detail-oriented, and ability to work under pressure.
- Strong organizational and Presentation skills.
- Time Management, People Management skills, and self-motivation.
- Must be flexible to work in a 24/ 7 environment and 5 days.
- Experience: Freshers
- Job Type: Full Time
- Location: Hyderabad
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| Concentrix Off Campus 2024 Recruitment – Important Link |
| To Check & Apply for Concentrix Off Campus 2024 Recruitment Drive |
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Concentrix Recruitment 2024 – Overview
| Company Name |
Concentrix |
| Job Role |
Representative, Operations |
| Experience |
Fresher |
| Qualifications |
Graduate/ Undergraduate |
| Category |
IT Jobs, Off Campus |
| Location |
Hyderabad |
| Website |
www.concentrix.com |
Concentrix Careers 2024 – Job Description
The Representative Customer Service/ Technical Support position interfaces with customers via inbound and/ or outbound calls, Emails/ Chats or through the Internet depending upon client requirements. This position provides customer service support/ Technical Support and resolution of routine problems regarding client’s product or services.
| Join Telegram |
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| Join Whatsapp Groups |
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Concentrix Off Campus Drive 2024 – Job Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/ or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/ or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Concentrix Job Openings 2024 – Skills
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/ or program, additional experience/ skills may be required
- Confirm customer understanding of the solution and provide additional customer education as needed
- Demonstrate strong probing and problem-solving skills
- Should be able to handle complex queries from customer and resolve the same independently
How to Apply for Concentrix Off Campus 2024 Drive?
| Concentrix Off Campus Drive 2024 – Important Links |
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Concentrix Off Campus 2024 Recruitment Drive for Freshers provides an excellent opportunity for candidates to initiate their careers. For daily updates on IT job postings and more, please continue to visit our Freshersnow.com website.
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