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Conneqt Walkin Drive – Conneqt is organizing a Walkin Drive in 2024 for the role of Customer Support Executive, the job position is for freshers, and qualifications including Intermediate or Any Graduates can apply. The package is said to be 50,000 – 70,000 P.A. The interview is scheduled from 12th to 21st November 2024. This job location is in Kolkata. For more information about Conneqt Walkin Drive in Kolkata, check the below sections.
Conneqt Walkin Drive 2024 – Overview
| Company Name | Conneqt |
| Job Role | Customer Support Executive |
| Experience | Freshers |
| Qualifications | Any Graduate |
| Package | 50,000 – 70,000 P.A. |
| Walkin Date | 12th to 21st November 2024 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Non Voice |
| Category | Walkin |
| Location | Kolkata |
Conneqt Walkin Drive for Freshers – Responsibilities
- Taking/Handling Inbound Customer chats, Emails, Chat.
- Listening to and understanding the customer’s requirements.
- Provide product/ service details & benefits to Customers.
- Providing end-to-end solutions to the customer.
- Asking the correct questions probing and prompting the customer wherever required
- Timely and accurately capturing all the information given by the customer.
- Timely follow-up with Brands as per Escalation matrix till closure.
- Staying current with knowledge of products/ processes & services offered by the client.
- Ensure full adherence to all the quality parameters and SOP.
- Cooperate with other Team members, SMEs, and Team Leaders.
- Ensure 100% adherence to schedule.
- Escalating the call to the team leader/ manager, wherever desirable.
- Handling irate/ demanding customers where necessary, in a tactical manner.
Conneqt Walkin Drive 2024 Details
- Walkin Date: 12th November 2024 – 21st November 2024
- Walkin Time: 9.30 AM – 5.30 PM
- Walkin Address: Salt Lake Sec V, Technopolis Building 10th Floor, Opp Azad Hind Dhaba, Bhidhan Nagar, Kolkata, West Bengal 700091.
For additional updates on the Conneqt Walkin Interview, check out our website Freshersnow.com.