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FreshersNow.Com provides you with the latest Dell Walkin 2019 on this page. So, candidates who are eagerly in search of the latest IT Jobs In Gurgaon must refer to this article. Furthermore, this Dell Walkin Drive 2019 is only for the Any Graduate, B.A, BBA, BMS, B.Pharma, BCA, BHM, B.E, B.Tech, B.Sc, B.Com candidates to get placed as Technician Technical Support position. On 7th, 8th January 2019, eligible and interested candidates can directly attend the Dell Walkin In Gurgaon.
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Dell Walkin 2019 – Complete Information
| Company Name | Dell International Services India Private Limited |
| Qualification | Any Graduate, B.A, BBA, BMS, B.Pharma, BCA, BHM, B.E, B.Tech, B.Sc, B.Com |
| Experience | Freshers |
| Job Location | Gurgaon |
| Job Role | Technician Technical Support |
| Salary | Not Disclosed By Recruiter |
| Functional Area | ITES, BPO, KPO, LPO, Customer Services, Operations |
| Industry | BPO, Call Center, ITES |
| Employment Type | Permanent Job, Full Time |
| Category | Walkins |
Job Description
Responsible for providing telephone/ email/ chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software
Role Responsibilities
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for OOW, Total solutions, YTT and In warranty extension sales.
- Ensure proper escalation procedures are followed.
- Performs work in accordance with standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Responsible for customer satisfaction through effective handling of customer problems.
- Work requires a strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
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Particulars Of Dell Walkin Drive 2019
- Walkin Time: 7th, 8th January 2019
- Interview Timings: 12:00 PM To 3:00 PM
- Venue Of Dell Walkin Interview 2019: Dell International Services,
Vipul Tech Square,
Opp Central Park, Sector Road,
Sector-43, Gurgaon – 122002 - Recruiter Name: Ellora Dutta
Requirements
- Graduate Fresher can Apply (Except MCA/ M.Tech)
- Undergrad with 1 year of International Call Center Voice experience
- Should be residing within Transport Boundaries
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Should be willing to work in shifts in a 24 x7 work environment
- Ability to deal professionally with irate customers.
Company Profile
Dell is a collective of customer-obsessed, industry-leading visionaries. At their core is a commitment to diversity, sustainability, and their communities. Furthermore, they offer unparalleled growth and development opportunities for the team members. Also, they believe that technology is essential for driving human progress, and they’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
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Preferences
- Good Knowledge of PC Hardware/ Software for desktop & portable systems
- Any relevant Certification/ Technical Qualification
Educational Qualifications – Jobs In Gurgaon
- UG: Any Graduate – Any Specialization, B.A – Any Specialization, B.B.A/ B.M.S – Management, B.Pharma – Pharmacy, BCA – Computers, BHM – Hotel Management, Other Graduate, B.Tech/ B.E. – Any Specialization, B.Sc – Any Specialization, B.Com – Commerce
- PG: Post Graduation Not Required
- Doctorate: Doctorate Not Required
Mandatory Testaments For Dell Walkin In Gurgaon
- Applicants should have all the essential educational certificates along with the xerox copies while attending the Dell Walkin In Gurgaon.
- Furthermore, you need to carry any Government Certified ID Proof like the Aadhar Card, PAN, Voter ID, Passport.
- Moreover, all the job aspirants should carry Latest updated Resume and should have the latest Passport size photos.
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