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Genpact Walkin Drive – Genpact is Conducting a Walkin Drive of 2025 for the role of Collections – Voice Process, The job is open for Freshers and qualifications including Any Graduate is eligible to Apply. The interview is scheduled for 7th April 2025. This Job location is in Hyderabad. For more information about Genpact Walkin Drive in Hyderabad, check the below sections.
Genpact Walkin Drive 2025 – Overview
| Company Name | Genpact |
| Job Role | Collections – Voice Process |
| Experience | 0 – 1 years |
| Qualifications | Any Graduate |
| Walkin Date | 7th April 2025 |
| Industry Type | BPO/ BPM |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success, Service & Operations – Other |
| Category | Walkin |
| Location | Hyderabad |
Genpact Walkin Drive for Freshers – Responsibilities
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries on disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to supervise and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a standout colleague to process any ADHOC request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
- Raise problems to senior staff members and or management as appropriate.
Genpact Walkin Interview – Qualifications and Skills
- Commerce Graduate
- Excellent Communication Skills (verbal and written)
- Accounting Knowledge
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
Genpact Walkin Drive 2025 Details
- Walkin Date: 7th April 2025
- Walkin Time: 11:30 AM – 01:00 PM
- MS Teams Meeting ID: 454 384 524 384
- MS Teams Passcode: 86Yv28v7
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