GreyOrange Off Campus 2024 Recruitment Drive for Freshers

GreyOrange Off Campus 2024 –  Step into the future of technology with GreyOrange Off Campus Drive 2024. As a pioneering robotics company, GreyOrange offers exciting career prospects for B.Tech/ B.E. graduates in Gurgaon. Dive into GreyOrange Careers 2024 and explore the realm of innovation as an Engineer – Software Support. With GreyOrange Job Openings 2024, you have the opportunity to harness your skills and expertise, whether you’re a fresh graduate or have up to 2 years of experience. Join us in shaping the future of robotics and IT Jobs. For more information about GreyOrange Jobs 2024, read the below sections.

GreyOrange Off Campus 2024 – Overview

GreyOrange Off Campus 2024 – Job Responsibilities

• Responsible for efficiently handling and resolving technical issues passed on by L2.
• Ensure timely and effective action as per decided workflow basis priority and severity for each ticket.
• Should ensure maximum issues are resolved without L4/R&D involvement.
• Should ensure adherence to committed SLAs for each reported issue.
• Should follow ticketing SOPs and ensure tickets are generated for R&D with all relevant technical details captured for every issue.
• Should follow internal escalation matrix based on severity and resolution time.
• Ensure all relevant site-specific technical documentation and documentation regarding new product lines and/ or features are accurately captured from R&D and shared with the Client Service team.
• Should support CSMs in developing an eminently capable and technically competent team of assistant client service managers and service engineers.
• Responsible for creating and monitoring software and hardware component-wise reliability metrics for each installation.
• Should develop a framework to predict potential/ future failures and ensure requisite preventive measures are taken

GreyOrange Off Campus 2024 – Qualification and Skills

• B.Tech/ B.E. freshers OR 6 months of experience in a 24*7 Software Support role.
• Experience with Linux/ Unix.
• Experience with SQL.
• Experience with scripting – Python/ Shell.
• Must have strong communication skills.
• Should be comfortable with rotational shifts.
• Should be open to travel globally – US/ Europe.
• Candidates with B1/ B2 Visa will be preferred.

How to Apply for GreyOrange Off Campus Drive 2024?

For more information about GreyOrange Job Openings 2024 follow our website Freshersnow.com.

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