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HCLTech Walkin Drive – HCLTech is conducting a walkin Drive of 2024 for the role of Voice Process. This is an excellent opportunity for freshers and qualifications Any Graduate can apply. The interview is scheduled for 18th to 22nd November 2024 . This job location is in Noida, for more information about HCLTech Walkin Drive in Noida, Check the below sections.
HCLTech Walkin Drive 2024 – Overview
| Company Name | HCLTech |
| Job Role | Voice Process |
| Experience | Freshers |
| Qualifications | Any Graduate |
| Walkin Date | 18th to 22nd November 2024 |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice/ Blended |
| Category | Walkin |
| Location | Noida |
HCLTech Walkin Drive for Freshers – Job Description
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
HCLTech Walkin Interview – Qualifications and Skills
- Excellent communication skills – both verbal and written – with a professional telephone etiquette.
- Helpful, empathetic, and enthusiastic about customer service.
- Freshers in UK/US Inbound calling preferably in Banking domain.
HCLTech Walkin Drive 2024 Details
- Walkin Date: 18th November 2024 – 22nd November 2024
- Walkin Time: 11.00 AM – 4.00 PM
- Walkin Address: A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301.
For more updates about the HCLTech Walkin Interview, visit this page and follow our Freshersnow.com website.