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HCLTech Walkin Drive – HCLTech is offering a walkin drive in Lucknow, for the position of International Voice process. This is an excellent opportunity for freshers and qualifications any graduate can apply. This interview is Scheduled for 19th to 21st February 2025. For more information about HCLTech Walkin Drive in Noida, check the below sections.
HCLTech Walkin Drive 2025 – Overview
| Company Name | HCLTech |
| Job Role | International Voice process |
| Experience | Freshers |
| Qualifications | Any Graduate |
| Walkin Date | 19th to 21st February 2025 |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice / Blended |
| Category | Walkin |
| Location | Noida |
HCLTech Walkin Drive for Freshers – Responsibilities
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
HCLTech Walkin Drive Interview
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in UK/US Inbound calling preferably in Banking domain
HCLTech Walkin Drive 2024 Details
- Walkin Date: 19th February 2025 – 21st February 2025
- Walkin Time: 11.00 AM – 2.00 PM
- Walkin Address: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
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