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HDFC Bank Walkin Drive – HDFC Bank is organizing a Walkin Drive of 2024 for the role of Video KYC Officer. The opportunity is open to freshers and candidates with up to 5 years of experience and qualifications Any Graduate can apply. The interview is scheduled for 21st November 2024. The job location is in Navi Mumbai, Mumbai (All Areas). For more information about HDFC Bank Walkin Drive in Mumbai, Check the below sections.
HDFC Bank Walkin Drive 2024 – Overview
| Company Name | HDFC |
| Job Role | Video KYC Officer |
| Experience | 0 – 5 years |
| Qualifications | Any Graduate |
| Package | 2 – 5 Lacs P.A. |
| Walkin Date | 21st November 2024 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success, Service & Operations – Other |
| Category | Walkin |
| Location | Navi Mumbai, Mumbai (All Areas) |
HDFC Bank Walkin Drive for Freshers – Responsibilities
- Video Customer Identification
- Carry out Customer identification process through Video calls.
- Performing due diligence checks & reviewing KYC documentation through Video calls.
- Need to be consistent, thorough, accurate, and credible while performing duties.
- Need to be time-bound & ensure the requests are closed within stipulated timelines.
- Interaction Quality
- Complete and accurate capture of call interactions.
- Need to ensure defect rates are kept under acceptable levels.
- Customer Service
- Must exhibit the highest standards of customer service.
- To ensure customers are comfortable through our verification process.
- Abide by the Bank’s grooming standards.
- Business Value additions
- Promoting Digital Banking services & relevant cross-selling of products for a superior customer service experience through meaningful conversations.
- Profiling of customers in order to aid the right cross-servicing of Bank products.
- Audit and Service Quality
- Ensure all systems and processes laid down are followed as stipulated by Audit and Senior Management.
- Ensure accurate and timely processing & submission of KYC requests.
- Adherence to set processes of updating customer interactions.
HDFC Bank Walkin Drive 2024 Details
- Walkin Date: 21st November 2024
- Walkin Time: 10.30 AM – 5.00 PM
- Walkin Address: HDFC Bank LTD 10th floor, Arihant Aura Opp Turbhe Railway station Thane Belapur road Navi Mumbai 400075.
For more updates about the HDFC Bank Walkin Interview, visit this page and follow our Freshersnow.com website.