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Info Edge Walkin Drive: Info Edge is conducting a walkin drive in 2024 for the position of Customer Support. This is an excellent opportunity for freshers and candidates with up to 2 years of experience and qualifications any graduate can apply. The package is said to be 3 – 3.5 Lacs P.A, and the walkin interview is scheduled for 24th December 2024. this job location is in Noida. For more information about Info Edge Walkin Drive in Noida, check the below sections.
Info Edge Walkin Drive 2024 – Overview
| Company Name | Info Edge |
| Job Role | Customer Support |
| Experience | 0 – 2 years |
| Qualifications | Any Graduate |
| Package | 3 – 3.5 Lacs P.A |
| Walkin Date | 24th December 2024 |
| Industry Type | Internet |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Non Voice |
| Category | Walkin |
| Location | Noida |
Info Edge Walkin Drive for Freshers – Responsibilities
- Manage inbound / outbound calls, chat and emails from customers.
- Adhere to the Service Level Agreement (SLAs) / Schedule Adherence.
- Adhere to the laid down procedures / protocols of the process & organization.
- Identify customer queries, concerns and overall needs and provide solutions.
- Address customer complaints in a timely, compassionate and patient manner.
- Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction.
- Understand and maintain personal performance trackers to keep a check on expected productivity, quality, timely login, SLA for complaints on a daily basis.
- Create customer satisfaction and delight by solving product related queries timely.
Info Edge Walkin Interview – Skills
- Good communication skills
- Active listening skills
- Strong convincing skills
- Client handling skills
Info Edge Walkin Drive 2024 Details
- Walkin Date: 24th December 2024
- Walkin Time: 10.00 AM – 3.00 PM
- Walkin Interview Address: Info Edge India Ltd., A – 88, Sector -2, Noida, Nearest Metro Station – Noida sector – 15
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