ITC Infotech Recruitment 2022 | Junior Systems Admin Openings in Bangalore

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ITC Infotech Recruitment 2022 | Junior Systems Admin Openings in Bangalore – www.itcinfotech.com: Do you want to make a difference in the world and contribute to a sustainable future? if so, keep reading this article. The ITC Infotech recruiters are looking for a competent help desk technician to provide fast and useful technical assistance on computer systems. In order to work as Junior Systems, Admin candidates must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. And also be customer-oriented and patient to deal with difficult customers. Aspirants having BE in Computer Science, B.Tech in Computer Science, Master of Computer Applications with 5 months to 1 year of experience are eligible to apply for the ITC Infotech Recruitment 2022. Grab this chance to know the process to apply for the Junior Systems Admin Job Openings. For updated information about ITC Infotech Careers, bookmark this page to visit more often.

ITC Infotech Recruitment 2022 | Junior Systems Admin Openings in Bangalore

ITC Infotech Responsibilities

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures

ITC Infotech Requirements

• Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applications
• An ITIL qualification is preferable but not essential. MCP certification would be desirable
• Knowledge in the ServiceNow tool would be desirable
• Strong troubleshooting knowledge in Wired, Wireless, and VPN Network Active Directory and Office applications.
• Proven experience as a help desk technician or other customer support role (2+years of experience)
• It is 24 x 7 support. The work can be busy and demanding.
• Willing to work any shift, especially in night shifts and also weekend shifts.
• Tech-savvy with working knowledge of office automation products, databases, and remote control
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in German and excellent communication skills
• Customer-oriented and cool-tempered

ITC Infotech Careers | Essential Details

• Skills Required: Technical, Infrastructure Management, Service Desk Management, Service Desk Support
• Years Of Exp: 0.5 to 1 Years

How To Apply For The ITC Infotech Recruitment 2022?

• Candidates need to visit the official site @ www.itcinfotech.com
• The home page of ITC Infotech will be displayed.
• Scroll down the home page till the end.
• Then click on the careers tab.
• Search for the Junior Systems Admin Job Openings in Bangalore.
• Open the notification once you find it.
• Check details appear on the screen.
• If interested, apply for the ITC Infotech Careers.

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