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Omega Healthcare Walkin Drive – Omega Healthcare is conducting a Walkin Drive for the role of Customer Retention, the opportunities for freshers, and candidates with up to 1 year of experience and qualifications for Graduates or Undergraduates can apply. The Walkin interview is scheduled for 19th to 28th December 2024. This job location is in Bangalore. For more information about Omega Healthcare Walkin Drive in Bangalore, check the below sections.
Omega Healthcare Walkin Drive 2024 – Overview
| Company Name | Omega Healthcare |
| Job Role | Customer Retention – Voice / Blended |
| Experience | 0 – 1 year |
| Qualifications | Graduates or Undergraduates |
| Package | 1 – 2.5 Lacs P.A. |
| Walkin Date | 19th to 28th December 2024 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice/ Blended |
| Category | Walkin |
| Location | Bangalore |
Omega Healthcare Walkin Drive for Freshers -Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends, resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions.
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve.
- Logical thinking to identify the trends, resolve accounts for an error free account.
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary.
Omega Healthcare Walkin Interview – Skills
- Minimum 1 Yr Call Center Experience
- Graduates or Under Graduates
- Good communication skills
Omega Healthcare Walkin Drive 2024 Details
- Walkin Date: 19th December 2024 – 28th December 2024
- Walkin Time: 9.30 AM – 4.30 PM
- Walkin Address: Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka – 560017.
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