PowerSchool Off Campus 2024-2025 – PowerSchool is Conducting an off campus drive in 2024 for the position of Associate Technical Support Engineer. This opportunity is open to freshers and candidates with up to 2 years of experience and any graduates are eligible to apply. This job location is in Bangalore. For more information about PowerSchool Job Openings 2024-2025, check the below sections.
PowerSchool Off Campus Recruitment 2024-2025 | Overview
Company Name | PowerSchool |
Job Role | Associate Technical Support Engineer |
Experience | 0 – 2 years |
Qualifications | Any Graduate |
Category | IT Jobs, Off Campus |
Location | Bangalore |
Website | www.powerschool.com |
PowerSchool Jobs 2024-2025 | Responsibilities
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies.
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team.
- Logs and tracks calls using problem management database and maintains history records and related problem documentation.
- Prepares standard statistical reports, such as help desk incident reports.
- Consults with programmers to explain software errors or to recommend changes to programs.
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work.
- All other duties as assigned.
PowerSchool Careers 2024-2025 | Skills
- Proficient in Microsoft Office suite.
- Salesforce experience preferred.
- Prior CRM experience preferred.
- Strong attention to detail and time management.
- Strong oral and written communication skills.
- Strong customer service and conflict resolution skills.
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes.
- Associate’s degree or equivalent work experience.
How to Apply for PowerSchool Off Campus Drive 2024-2025?
To Know More Updates About PowerSchool Off Campus Drive 2024 -2025 Follow Freshersnow.com Website.
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