QuickLaunch Recruitment 2022 | Technical Support Engineer Job Openings in Gurgaon

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QuickLaunch Recruitment 2022 | Technical Support Engineer Job Openings in Gurgaon: Want to be a part of the Quicklaunch Family? Then apply for QuickLaunch IT Openings. The Quicklaunch Recruitment 2022 Drive is being organized to hire worthy candidates for the Technical Support Engineer Role in Gurgaon. And to apply for the QuickLaunch Jobs in Gurgaon, aspirants should have an overall 0-2 years of relevant experience. So, we suggest all the aspirants make a note of it and apply accordingly by completing the Quicklaunch Registration Process from the below-arranged link.

For more information on QuickLaunch Recruitment 2022 like QuickLaunch Eligibility Criteria, Responsibilities of QuickLaunch Engineer Jobs, and the process to apply for QuickLaunch Jobs in Gurgaon/ QuickLaunch IT Openings move on to the next sections of this post. To get instant updates on the latest QuickLaunch Recruitment 2022/ QuickLaunch Engineer Jobs follow our page regularly.

QuickLaunch Recruitment 2022 – Information

About Technical Support Engineer Role

The Support dispatcher is a key role in the organization to triage and coordinate between, internal and intra teams along with clients. Support dispatcher is responsible for the day-to-day operation and will work in close collaboration with system engineers, front-end developers, UX designers, business analysts, and software developers to implement solutions that align and extend shared platforms and solutions with long-term business implications. Responsible for dispatching the tickets to appropriate resources and ensure 24/7 operation of systems and when problems arise, effecting quick and permanent solutions. The Ticket dispatched will be required to ensure SLA’s are being adhered to for client-facing tickets along with meeting the deliverables.

Primary Responsibilities | QuickLaunch Engineer Jobs

• Coordinate between Intra Teams, Clients, and support team to provide first-class technical support to clientele in higher education
• Ensure tickets are getting dispatched and addressed within SLA’s
• Set up, manage, and coordinate client calls for the team
• Analyze situations and determine resources needed to solve them
• Ensure coordinating with inter, intra teams, and clients to set up activities and calls as required
• Share required data for management reporting with defined frequency; daily, weekly and monthly
• Assign problems/ tasks to tech support specialists
• Regularly review and analyze the service boards and follow-up with inter-team and client
• Work on preparing monthly roster, on-call roster
• Make decisions quickly, often with limited information
• Follow up with customers to gauge their satisfaction with problem resolution; identify tech support problem areas (i.e., negative trends) and, if warranted, implement corrective actions
• Ensure ongoing training for tech support staff maintain and analyze training records
• Review daily priorities and take appropriate action to ensure results are achieved
• Availability for support in Non-Business Hours as and when needed
• Liaison with the internal functions including Customer Success, product management, product engineering, and other service functions
• Work on collating the data required for on-call reports

Required Skills & Experience | QuickLaunch Eligibility Criteria

• Overall 0-2 years of relevant experience.
• Self-starter, driven, productive, and works well under pressure.
• Knowledge and experience in MIS reporting, MS Office, CW Tool.
• Good communication skills and the ability to work well with people at all levels are essential; must be customer-focused.

How To Apply For QuickLaunch Recruitment 2022?

For the sake of candidates, we arranged a clear stepwise process to apply for the QuickLaunch Engineer Jobs/ QuickLaunch Jobs in Gurgaon.

• Get on to the official site @ quicklaunch.io.
• Then the Home Page gets displayed on the screen.
• At the top, aspirants can find the Company Menu.
• From that, we suggest the candidates to select the Careers Tab.
• There we suggest the aspirants to search for the QuickLaunch Engineer Jobs.
• When the desired link appears, give a click on it and go through the complete information.
• And if the candidate meets the QuickLaunch Eligibility Criteria, then they can complete the QuickLaunch Registration Process for QuickLaunch IT Openings/ QuickLaunch Jobs in Gurgaon.

For more information on QuickLaunch Recruitment 2022, stay tuned to our web portal @ Freshers Now and fetch all the instant updates on QuickLaunch IT Openings/ QuickLaunch Jobs in Gurgaon.