Stefanini Recruitment 2022 Jr. Service Desk Jobs For Freshers

Stefanini Recruitment 2022 Jr. Service Desk Jobs For Freshers: Good News to the candidates! If you are in search of IT Job Openings then do check this article. The recruiters of the Stefanini IT Solutions company are seeking to hire candidates for the role of Jr. Service Desk as Deskside Technician in Pune. Candidates having strong customer service skills with a passion to exceed customer expectations with good analytical and problem solving skills are eligible to apply for the Stefanini Recruitment 2022. Aspirants having required educational qualification and who are fresher are preferable for the Stefanini Job Openings/ Stefanini Jr. Service Desk Jobs.

Stefanini Recruitment 2022

To make it easy for the candidates, our team has provided a direct link to apply for the Stefanini Recruitment 2022 for Junior Service Desk Job Openings in the important links table below. For updated information regarding the Stefanini Careers, bookmark this page and follow us on a regular basis.

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Stefanini Recruitment 2022 Jr. Service Desk Jobs For Freshers

Stefanini Job Description

• Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes.
• Be logged-in and available to answer calls through our global Service Desk call centre solution.
• Actively participate in team meetings and suggest opportunities for continual improvement.
• Support Service Desk KPI/ TTI measures.
• Be part of a rotered on call team during weekends, this should have you on-call once a month
• Develop and maintain both technical and customer documentation for standards, processes and procedures.
• Monitor group email inbox and enter into ticketing system.

Stefanini Job Requirement

• Strong customer service skills with a passion to exceed customer expectations.
• Good analytical and problem solving skills.
• An understanding of ITIL v3.
• A passion and interest in learning a broad knowledge of hardware and software.
• Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable).
• Strong English written and verbal communication skills.
• Demonstrated ability to communicate complex problems and issues in a concise manner to a variety of technical and non-technical audiences.
• Ability to work under stressful conditions.
• Maintain up-to-date knowledge in the Service Desk sector of IT along with any industry trends or techniques.

Candidates had gathered all the information regarding the Stefanini Recruitment 2022. Do check our web portal @ Freshers Now regularly for all the latest and trendy updates.