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Sutherland Off Campus 2024-2025 – Sutherland is conducting an off campus drive in Chennai for the role of Associate-CS Phone. This is an excellent opportunity for freshers and Qualifications including 10+2/ Degree/ Diploma are eligible to apply. For more information about Sutherland Job Openings 2024-2025, check the below sections.
Sutherland Off Campus Recruitment 2024-2025 | Overview
| Company Name |
Sutherland |
| Job Role |
Associate-CS Phone |
| Experience |
Freshers |
| Qualifications |
10+2/ Degree/ Diploma |
| Category |
IT Jobs, Off Campus |
| Location |
Chennai |
| Website |
www.sutherlandglobal.com |
Sutherland Jobs 2024-2025 | Responsibilities
- Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
- Troubleshoots customer problems identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems.
- When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resources.
- Follows up on escalated issues with coaching and mentoring to learn appropriate solutions and expand overall knowledge.
- Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
- Updates customer information and ensures accurate entry of contact information.
- Meets standards of the job, such as quality standards, adherence to schedule, and average handle time.
- May provide guidance and/or mentoring to less experienced Customer Service Associates – Consumers.
- Other related duties are assigned as needed.
How to Apply for Sutherland Off Campus Drive 2024-2025?
Apply Here
For more updates about Sutherland Careers 2024-2025, visit this page and follow our Freshersnow.com website.
