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Verint Systems Off Campus 2024 – Verint Systems is offering an excellent opportunity for individuals looking to kickstart their careers as Trainees through Verint Systems Job Openings 2024. They are seeking candidates with a Bachelor’s Degree, and whether you’re a fresh graduate or have up to 2 years of experience, this Verint Systems Recruitment 2024 is open for you. This is a significant opportunity in the IT job category, and the job location is in Bangalore. For more information about Verint Systems Job Openings 2024 Check the below section.
Verint Systems Recruitment 2024 – Overview
Company Name |
Verint Systems |
Job Role |
Engineer – Product Support |
Experience |
0 – 2 years |
Qualifications |
Bachelor’s Degree |
Category |
IT Jobs, Off Campus |
Location |
Bangalore |
Website |
verint.com |
Verint Systems Jobs 2024 – Responsibilities
- Respond to customer calls to report follow-up on, or escalate issues. Demonstrate an urgent interest in satisfying their concerns and ensure proper ownership of issues and escalations.
- Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
- Follow up on a class of closed tickets to validate customer satisfaction and identify any residual issues that may have arisen.
- Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer’s support entitlement status.
- Deliver customer base notifications, marketing information, or product information as required.
- Other duties and responsibilities as assigned.
Verint Systems Careers 2024 – Qualifications and Skills
- 0 – 2 years experience in a customer service role.
- Familiarity with Contact Center operations and/or technology software and tools.
- Strong written and verbal communication skills.
- Customer service focused.
- Basic knowledge of Microsoft OS and networking protocols.
- Highly motivated and hands-on with the demonstrated ability to learn, understand, and retain technical concepts.
- Ability to work a flexible schedule in the interest of customer satisfaction; may be required to participate in on-call rotations consistent with Support’s on-call practice.
- Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification, and credit, where available and by federal and local regulations.
- Customers may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain
- positions to undergo background checks periodically or as needed based on our customer’s requirements.
How to Apply for Verint Systems Off Campus 2024?
Verint Systems Job Openings 2024 – Important Link |
To Apply for Verint Systems Off Campus Drive 2024 |
Apply for Job |
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