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Vymo Recruitment 2020 For Technical Support Executive in Bangalore: Aspirants who want to work in Bangalore can go through this page for more information. On this page, we have provided the required information about Vymo Recruitment 2020 and also the direct link to apply for Vymo Recruitment 2020 Drive. All the B.Com/ B.Tech/ BCA/ Engineering Graduates with 6 months of technical experience in a Helpdesk role managing support related queries are eligible for Vymo Recruitment For Technical Support Executive Role. Moreover, interested and eligible candidates can go through the link and apply for Vymo Recruitment in Bangalore.
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Vymo Recruitment 2020 – Overview
| Company Name | Vymo |
| Qualification | B.Com/ B.Tech/ BCA |
| Experience | 6 Months |
| Job Location | Bangalore |
| Job Role | Technical Support Executive |
| Category | IT Jobs |
| Official Website | vymo.com |
Vymo Recruitment 2020 Drive – Job Role
They thrive in the CRM space where every company is struggling to deliver meaningful engagement to their Sales teams and IT systems. Vymo engineered with a mobile-first philosophy through AI/ML detects, predicts, and learns how to make Sales Representatives more productive through nudges and suggestions on a mobile device.
Vymo Recruitment For Technical Support Executive – Job Overview
- They, Will, have to communicate with customers across various geographies in India, SEA, ME time effectively.
- To work as the SPOC from Support for all NPS/ customer feedback related activities.
You Can Also Check: Interview Questions
Vymo Recruitment in Bangalore – Responsibilities, and Duties
- Obtain all necessary details from customers who have rated the scores at NPS 7, 8.
- Connect with the customer who is giving feedback on Store(s) and Wootric
- Report back on the completion of the above tasks and keep a running tracker available for review at all times
- Create JIRA tickets for product/ feature/ deployment-related issues
- Follow up on JIRA for release details, communicate back to end-users postfix deployment
- Carry out the above tasks for the detractors (1-6) post completion of the passives (7,8).
Following to closure on issues raised, which does not limit to but includes
- Empower yourself with the workflow/ logic/ business demands of all the Clients that VYMO supports to have comprehensive knowledge
- Raising a BUG/ CR and following up on the same on JIRA (Creating a Slack
- Channel/ Alerting on other Comm channels that include the relevant stakeholder is of paramount importance when raising a P0 BUG)
- Pass on to L2/ POD4/ Product teams all/ necessary details that involve any specific or generic issue that needs to be immediately addressed or needs L2 level debugging
- Keeping a checklist/ tracker for those BUGs/ CRs and escalate them if they are close to missing their TATs based on the priority levels raised in the BUG/ C R
Vymo Jobs – Qualifications
- B.Com/ B.Tech/ BCA/ Engineering Graduates with any technical courses completed/ certified Debugging ability, Customer Service oriented, Excellent verbal/ written communication skills
- Ownership towards the tasks at hand, chasing up for end-to-end completion.
- Prefer candidates who have at least 6 months of technical experience in a Helpdesk role managing support related queries
- Strong working knowledge of MS Office
- Any technical certification is preferable
You Can Also Check: Placement Papers
About Vymo Company
Vymo is a New York-based next-generation Sales productivity SaaS company with offices in 7 locations. Vymo funded by a top tier VC firms like Emergence Capital and Sequoia Capital is a category creator, an intelligent Personal Sales Assistant who captures sales activities automatically learns from top performers, and predicts ‘next best actions’ contextually.
Vymo has 100,000 users in 60+ large enterprises such as AXA, Allianz, Generali, and Sumitomo. Gartner and CB Insights recognize Vymo for Prescriptive Sales. Vymo has seen 3x annual growth over the last few years and aspires to do even better this year by building up the team globally.
Steps To Apply For Vymo Recruitment 2020 in Bangalore
- Click on the link provided below or check the Vymo Careers page.
- Understand all the instruction mentioned by the recruiters
- Fill in all the details mentioned at the end of the page
- Then click on Submit Vymo Application Form 2020.
To Apply For Vymo Recruitment 2020 For Technical Support Executive – Click Here
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