Wells Fargo Off Campus 2024 – Wells Fargo Off Campus Drive 2024, presents an opportunity for aspiring individuals in the IT sector. The company is seeking candidates for the position of Escalations Associate Manager in Hyderabad. With eligibility open to any graduate and freshers, this role offers a chance for newcomers to embark on a rewarding career journey with Wells Fargo. For more details about Wells Fargo Careers 2024, read the below sections.
Wells Fargo Off Campus 2024 – Overview
| Company Name |
Wells Fargo |
| Qualifications |
Any Graduate |
| Experience |
Freshers |
| Location |
Hyderabad |
| Job Role |
Escalations Associate Manager |
| Category |
IT Jobs, Off Campus |
| Website |
wellsfargo.com |
Wells Fargo Off Campus 2024 – Job Responsibilities
- Supervise a team comprised of specialists and team leaders who respond to low-complexity inquiries or complaints regarding products and services to ensure timely completion, quality, and compliance.
- Identify opportunities for developing and monitoring service standards and goals in low-complexity functional areas.
- Make day-to-day supervisory decisions and resolve issues related to internal and external client complaints under the direction of management.
- Leverage interpretation of policies, procedures, and practices.
- Collaborate and consult with peers, colleagues, and mid-level managers regarding escalated client inquiries or complaints; interact directly with internal and external customers.
- Manage allocation of people and financial resources for aligned functional areas.
- Be responsible for the selection, evaluation, and development of staff; make employment decisions and set performance standards.
- Be responsible for managing SLAs.
- Maintain Process related data.
Wells Fargo Off Campus 2024 – Qualifications and Skills
- Experience in Customer or Investor Facing, Disputes, Claims, or Fraud Resolution in the Financial Services or Credit Card Industry, or equivalent demonstrated or in Banking through one or a combination of the following: work experience, training, military experience, education.
- Experience in managing teams that process customer-facing calls/ emails/chats 1+ years of team management experience.
- Good Communication Skill Set.
- Any Graduate degree is mandatory.
How to Apply for Wells Fargo Off Campus 2024?
| Wells Fargo Recruitment 2024 – Important Link |
| To Apply for Wells Fargo Jobs 2024 |
Apply for Job |
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