WNS Walkin Drive – WNS is hiring Associates with varying experience levels from freshers to those with up to 5 years of experience. Candidates with qualifications such as B.A, B.B.A/ B.M.S, B.Sc, or B.Com are invited to attend between 1st to 10th July 2024. For more information about WNS Walkin Drive in Bangalore, check the below sections.
WNS Walkin Drive 2024 – Overview
| Company Name | WNS |
| Job Role | Associates |
| Experience | 0 – 5 years |
| Qualifications | B.A, B.B.A/ B.M.S, B.Sc, B.Com |
| Walkin Date | 1st to 10th July 2024 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice/ Blended |
| Category | Walkin |
| Location | Bangalore |
WNS Walkin Drive for Freshers – Responsibilities
- Research and resolve customer issues using the tools and applications provided.
- Identify and escalate issues to supervisors wherever necessary.
- Document all calls as per the standard operating procedures.
- Follow up on customer calls wherever necessary.
- Identify and escalate to management any deviations observed in the call trends.
- Maintain expected Quality Targets.
- Must ensure the Average Handling Time, Average Speed of Answer, and Answer Rate targets are met.
- Meet internal Production, Utilization, and Productivity targets.
WNS Walkin Interview – Qualifications and Skills
- Preferred Commerce Graduate from a recognized university (Technical Graduates and Postgraduates are not eligible for BE, MBA, MTech, or MCA).
- Proficient in computer applications.
- Excellent listening, verbal, and written communication skills.
- Good logical, analytical, and problem-solving abilities.
- Attention to detail and accuracy
- Good interpersonal skills and strong client focus.
- Ability to communicate, concisely, and effectively.
WNS Walkin Drive 2024 Details
- Walkin Date: 1st July 2024 – 10th July 2024
- Walkin Time: 12.00 PM – 4.00 PM
- Walkin Address: Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bangalore, Karnataka.
For more information about WNS Walkin Drive 2024, follow our portal Freshersnow.com.
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