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WNS Walkin Drive – WNS is conducting a Walkin Drive for the role of Voice and Non Voice Customer Support Executive – Insurance, The opportunities for Freshers and the qualifications are preferred commerce graduate from a recognized university (Technical Graduate’s and Postgraduates are not eligible like BE, MBA, MTech, MCA) can apply. The interview is scheduled for 6th to 10th January 2025. This job location is in Bangalore. For more information about WNS Walkin Drive in Bangalore, check the below sections.
WNS Walkin Drive 2025 – Overview
| Company Name | WNS |
| Job Role | Voice and Non Voice Customer Support Executive – Insurance |
| Experience | 0 – 3 years |
| Qualifications | Any Graduate |
| Walkin Date | 6th to 10th January 2025 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice / Blended |
| Category | Walkin |
| Location | Bangalore |
WNS Walkin Drive for Freshers – Responsibilities
- Research and resolve customer issues using the tools and applications provided
- Identify and escalate issues to supervisors wherever necessary
- Document all calls as per the standard operating procedures
- Follow up on customer calls wherever necessary
- Identify and escalate to management any deviations observed in the call trends
- Maintain expected Quality Targets
- Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met.
- Meet internal Production, Utilization and Productivity target.
WNS Walkin Interview – Qualifications and Skills
- Preferred Commerce Graduate from a recognized university (Technical Graduate’s and Postgraduates are not eligible like BE, MBA, MTech, MCA)
- Proficient in computer applications
- Excellent listening, verbal and written communication skills
- Good logical, analytical and problem solving abilities
- Attention to detail and accuracy
- Good interpersonal skills and strong client focus
- Ability to communicate clearly, concisely and effectively
WNS Walkin Drive 2025 Details
- Walkin Date: 6th January 2025 – 10th January 2025
- Walkin Time: 11.00 AM – 4.00 PM
- Walkin Address: WNS Global Services, Plot 8A, Rmz Centennial, Kundalahalli Main Road, Whitefield, Epip Zone, Brookefield, Bengaluru, Karnataka 560048
For more information about WNS Walkin Drive 2025, follow our portal Freshersnow.com.