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Zensar Technologies Off Campus 2024 – Zensar Technologies is conducting its Off Campus Drive in 2024, opening doors for fresh graduates with 1 – 2 years of experience. If you have a B.E or B. Tech degree and are eager to start your career in the IT industry, this is a perfect opportunity. For more information about Zensar Technologies Off Campus Drive 2024, Check the below sections.
Zensar Technologies Off Campus 2024 Recruitment Drive for Training & LMS Administration
- Job Role: Training & LMS Administration
- Qualifications: Any Graduate
- Skills:
- Good Verbal and Written Communication skills.
- MIS experience is a must & good proficiency in MS Office.
- Negotiation Skills.
- Interpersonal skills, connect with people and teams.
- Experience: Freshers
- Job Type: Full Time
- Location: Pune
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| Zensar Technologies Off Campus 2024 – Important Link |
| To Check & Apply for Zensar Technologies Off Campus 2024 Recruitment Drive |
Apply for Job |
Zensar Technologies Off Campus 2024 – Overview
| Company Name |
Zensar Technologies |
| Job Role |
Fresher |
| Experience |
1 – 2 years |
| Qualifications |
B.E/ B.Tech |
| Category |
IT Jobs, Off Campus |
| Location |
Pune |
| Website |
zensar.com |
Zensar Technologies Recruitment 2024 – Job Description
- Proactive monitoring and conducting health checks of the IT environment.
- Working on user tickets.
- Conduct remote troubleshooting.
- Ask targeted questions to diagnose issues.
- Test alternative pathways until you resolve an issue.
- Follow ITIL processes.
- Understand and follow all customer-specific processes.
- Work with seniors and team members.
- Work during customer business hours.
- Ready to work in out-of-business hours, including weekends if the job role demands.
- Direct unresolved issues to the next level.
- Follow up with the end user.
- Be ready to relocate to other locations in Zensar.
- Ticket triage/categorization/prioritization/assignment.
- Escalation of Major IT Incidents.
- AD user record currency, network Share access, account provisioning/termination.
- Provide high-quality customer service on inbound and outbound calls.
- Provide efficient and effective query resolution by taking ownership of first-call resolution.
- Identify opportunities to provide information regarding other value-added services.
- Participate in formal and informal training.
- Adhere to all legislative requirements required for the role.
- Ensure Service Level compliance for Incidents and Requests.
- Monitoring of the Service Desk queue, ensuring all tickets are dealt with in a timely and professional manner.
- Follow agreed or documented IT Operational Processes, and ensure they are consistently applied to maintain high-quality and efficient IT service delivery.
- Maintain and improve on key performance indicators.
- Participation in the improvement of the quality of the Service Delivery.
- Active involvement in team and cultural change within the Service Desk team.
- Follow all infosec security policies.
- Should be ready to work in 24 x 7 rotational shifts as demanded by this role.
How To Apply For Zensar Technologies Jobs 2024?
| Zensar Technologies Careers 2024 – Important Link |
| To Apply for Zensar Technologies Job Openings 2024 |
Apply for Job |
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