Zeotap Recruitment 2021 | Technical Support Engineer | Bangalore

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Zeotap Recruitment 2021 @ zeotap.com | Technical Support Engineer | Bangalore: From here, aspirants can get precise information on Zeotap Job Openings. Recently, the Zeotap Company had announced the Zeotap Recruitment 2021 Drive for Technical Support Engineer Role at Bangalore. So, all the candidates who are willing to work for Full-Time opportunities and have the qualification in BTech/ MCA in Information Technology, Computer Science, or relevant field can make use of this opportunity. Hence, to apply for this Zeotap Technical Support Engineer Recruitment 2021, the candidates should do is, to fill in the details in Zeotap Application Form and submit it online through the official site or from the link arranged below.

Zeotap Recruitment 2021 – Overview

About Zeotap

Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers, predict behaviors, and invest in more meaningful experiences. And enables brands to build on a nucleus of first-party data to win new customers and grow their loyal base. Our independent but seamlessly integrated modules include customer data unification, enrichment, identity resolution, analytics/ modeling (including in data clean rooms), and activation to 100+ partners in the marketing ecosystem.

Requirements | Technical Support Engineer

• Hands-on experience with Windows/Linux/Mac OS environments
• BTech/ MCA degree in Information Technology, Computer Science or relevant field
• Good working experience with CLI in log analysis, file manipulation, search, etc
• Hands-on with Shell commands with intermediate-level competency
• Working experience in cloud CLI is a big plus
• GCP Gsuites is a major plus
• Familiarity with the JIRA ticketing system
• Hands-on with SQL queries and operations on fairly large data sets across RDBMS and OLAP DB’
• Ability to work with browser developer tools to identify issues in UI/SDK’s
• Ability to diagnose and troubleshoot basic technical issues
• Excellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbal

Responsibilities – Technical Support Engineer

• You should be able to research and identify solutions to software and hardware issues
• You should be able to ask the customers targeted questions to quickly understand the root of the problem
• You should diagnose and troubleshoot technical issues, including account setup and network configuration
• You should be able to talk to the clients through a series of actions, either via phone, email, or chat until they’ve solved a technical issue
• You will track computer system issues through to resolution, within agreed time limits
• You should properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• You will refer to the internal database or external resources to provide accurate tech solutions
• You will provide prompt and accurate feedback to customers
• You will ensure all issues are properly logged
• You should be able to prioritize and manage several open issues at one time
• You will follow up with clients to ensure their IT systems are fully functional after troubleshooting
• You will prepare accurate and timely reports
• You adhere to Zeotap’s company, privacy, and information security policies and procedures
• You should be able to document technical knowledge in the form of notes and manuals
• You complete all the awareness training assigned on time
• You complete all the awareness training assigned on time

Zeotap Offers

• Competitive compensation & attractive perks
• Work with very driven entrepreneurs and a network of global senior investors across telco, data, advertising, and technology
• Flexible working support, guidance, and training provided by a highly experienced team
• Health Insurance coverage
• Fast-paced work environment

How To Apply For Zeotap Internship Openings?

• Open the official site @ zeotap.com.
• The Zeotap Home Page is displayed on the screen.
• Move to the careers section.
• Search for the Zeotap Recruitment 2021 for Technical Support Engineer link.
• When the link appears, click on it or candidates can directly hit the arranged link.
• Fill in the details in the Zeotap Application Form and store it for future usage.

To get all the updated information on Zeotap Recruitment 2021 keep following our web portal @ Freshers Now regularly.